Montgomery’s prides itself in providing the most comprehensive customer service possible – before and after the sale.  One of the most important aspects of this is our exclusive Custom Delivery Service.  

Montgomery’s offers delivery within our delivery area. We deliver to specific areas on designated days of the week. When your merchandise is available, we will call you to set up a convenient delivery date. 

Here are a few things we ask of you to make your delivery go smoothly:

• All orders must be paid in full prior to scheduling your delivery.
• Please remove snow, ice, or other potentially hazardous obstacles from all walkways and driveways.
• Please clear a path through your home to the room in which the furniture will be placed. 
• Remove pictures, accessories, etc. from the walls to prevent damage.
• Remove unwanted furniture from the area that your new furniture is to be placed. Please see the additional tab on where to donate your used furniture.
• An adult must be home.  Ensure that someone 18 years of age or older is present to accept the delivery.
• Arrange Entrance.  If your delivery requires the removal of a door or window, please have this done prior to the delivery. If needed, the driver can place a phone call prior to arrival for better coordination.

Montgomery’s professional delivery personnel will:

• Contact you to schedule your delivery.
• Call you prior to your delivery if the delivery team is running late or expected to arrive early.
• Prepare all items for delivery in advance of the delivery date. 
• Inspect all items to ensure they are free of damage before loading them on the truck.
• Inspect the room the furniture will be placed in to ensure a safe, clear path.
• Place items in the room where they are to be used.
• Assemble the furniture properly.
• Ensure the that your items are correct and acceptable.
• Treat your home with respect.

Hours: Monday to Friday: 9am to 5pm Saturday: 1pm to 5pm

NO PICKUPS ON SUNDAY

• YOU MUST SCHEDULE YOUR PICK UP AT LEAST 24 HOURS IN ADVANCE
• Please call 605-332-4400 Option #2 to schedule a pick up time.
• All customer pickups must be paid in full at or before time of pick up.
• Please bring your sales receipt to the pickup door and ring the bell for service.
• All merchandise will be left in original container but will be inspected at customer’s request.
• Customer is responsible for assembling all items.
• No claims will be accepted on items improperly assembled by customer.
• Customer is responsible for supplying anything needed to properly secure the furniture during transit including tie downs, blankets or other packing material.
• Customer is responsible for securing all items into vehicle.
• Customer is responsible for all merchandise once it has been loaded into customer’s vehicle and left Montgomery’s property.
• If a service claim is needed, customer is responsible for returning the product to the store for repair and picking it back up.
• If in-home service is requested, customer will be charged a service fee.

We have compiled a list of organizations that may be able to use the items you are thinking of discarding. The Furniture Mission, for example, will give furniture and bedding to needy persons or families that are referred to them by local agencies. You can even contact the Furniture Mission to come to your home to pick up your items for donation. If you no longer have a need for your items but they are still usable, consider donating them to help those less fortunate.

SIOUX FALLS AREA
Furniture Mission of SD
209 N. Nesmith
Sioux Falls, SD 57103
(605) 977-6800
http://www.furnituremission.org

St. Vincent DE Paul
431 N Cliff Ave
Sioux Falls, SD 57103
(605) 335-5823

YMCA of Sioux Falls
230 S Minnesota Ave
Sioux Falls, SD 57104
(605) 336-3190
www.siouxfallsymca.org

YWCA of Sioux Falls
300 W. 11th Street
Sioux Falls, SD 57104
(605) 336-3660
http://www.ywca-sf.org/

Volunteers of America
217 N. Nesmith Ave.
Sioux Falls, SD 57103
(605) 275-9197
http://www.voa-dakotas.org/Services/Sioux-Falls

Goodwill Industries (3 Sioux Falls locations):
4701 E. 41
Sioux Falls, SD 57110
(605) 338-2431

120 N. Kiwanis Ave.
Sioux Falls, SD 57104
(605) 334-2028

3400 S. Norton Ave
Sioux Falls, SD 57105
605-731-1930

MADISON AREA
Encore Family Store
209 S Egan Ave
Madison, SD 57042
(605) 556-3100

WATERTOWN
Goodwill Industries
2318 9th Avenue S.E.
Watertown, SD 57201
(605) 886-6379

ABERDEEN
Goodwill Industries
424 South Brown County Highway 19
Aberdeen, SD 57401
(605) 225-0822

YANKTON
Goodwill Industries
2508 Fox Run Parkway
Yankton, SD 57078
(605) 665-8847

BROOKINGS
Goodwill Industries
625 Main Street,
Brookings, SD 57006
(605) 692-2085

MITCHELL
Goodwill Industries
1415 West Havens
Mitchell, SD 57301
(605) 996-3640

PIERRE
Goodwill Industries
1902 Eastgate Avenue
Pierre, SD 57501
Phone: 605-494-3033