CUSTOMER RESOURCES

OUR GUARANTEE

We know that purchasing home furnishings is both a financial and emotional investment. We aim to provide the best possible customer experience from inspiration to installation. Montgomery’s team will update you with support, specialists, and experts through all process phases.

INSPIRATION

With years of experience, our design team focuses on removing the complications of many design decisions. Listening to your needs will inspire and evolve your vision.

DESIGN PLANNING

We encourage working with a Designer to take your ideas from inspiration to installation. Our design process is collaborative. Together, we will create a plan that reflects your personal style and lifestyle while complementing your home’s architecture.

SELECTION

Our merchandising team curates products to bring to our South Dakota showrooms. Many items are unique and available only to our customers. After creating your plan, we will work with you to select products and services that fit your timeline and budget.

Your designer will work with our experts in furniture, flooring, lighting, mattresses, and window fashions to bring you options appropriate for your project. Our experts are specialists in their area, with teams of estimators and installers to complete the experience.

If Montgomery’s doesn’t have the product you are looking for, we will use our resources to find options. We will also utilize our workroom to create products completely custom for your home. Our workroom is home to sewing and furniture technicians skilled in custom fabrications.

MONTGOMERY’S LOW PRICE PROMISE

Our Merchandising Team strives to bring you the best values in home fashions. We are a member of Furniture First, the nation’s largest furniture-buying group with over 375 member stores. We combine this buying power with extensive shopping efforts to bring you the best home furnishings values every day confidently.

Montgomery’s offers something for everyone, from entry-level furnishing to beautiful heirloom pieces to be passed down through generations.

Should you find the same merchandise for sale at a lower price, Montgomery’s would like the opportunity to match that price.*

DELIVERY

Our Custom Delivery is offered to you as our best delivery service to complete your Montgomery’s experience. We will bring the furniture into your home, assemble it, and remove the packaging materials. The Delivery Team will treat your home with respect and care. You can even let us know if you want us to remove our shoes. Learn more about our delivery options here.

INSTALLATION

Our installation partners uphold our standards of quality and beauty. Your flooring, window fashions, tile, and countertops are installed promptly and with quality materials.

SATISFACTION

If you are unsatisfied with our services, products, or installation, our customer experience team is ready to take your call and do what we can to make you happy.

* To honor the price guarantee, Montgomery’s needs to:
1. Verify that the competitive price quoted refers to the same product
2. See a dated written quote showing the manufacturer’s name and model number(s) or a current advertisement featuring the same product
3. Verify stock availability and the costs involved in services like delivery, financing terms, bonus items, or free offers to determine the price to be matched

Please use the live chat feature or contact Customer Service to take advantage of Montgomery’s Low Price Promise.