FREQUENTLY ASKED QUESTIONS
Where are your showrooms located?
Montgomery’s has three showrooms located in Sioux Falls, Madison and Watertown, South Dakota. To view images, addresses, phone numbers and hours visit click here.
Who are your designers?
The Montgomery’s design team offers complimentary design services from design consultants, interior designers, as well as the merchandising, flooring and window fashions teams. Our interior designers either have 10 years of experience in the field or an interior design or interior architecture degree. While our design consultants may not have a degree they are trained by our senior designers and management team and are well versed in our products and are talented at designing.
How does the complimentary design service work?
Montgomery’s offers complimentary design services in-home and in our showrooms. Our design team travels in a 200-mile radius from our showrooms to visit your home to research your project. For those making their purchases at Montgomery’s design services are complimentary.
At your home, we will assess your space, take measurements and discuss how you use the space. After doing the research, your designer will collaborate with you to design everything from flooring to lighting. If we aren’t able to come to your home, we can also work from blueprints and photographs along with measurements.
Your second meeting will usually take place at a Montgomery’s showroom. Your designer will present a floor plan layout along with a selection of fabrics, select furniture pieces, and accessories.
After design and selection your designer will prepare a quote, order your products, update you and follow up after delivery.
Do you have fabric swatches?
The Sioux Falls, Madison and Watertown showrooms each have a design center with fabric, wood and other material samples. These samples can be checked out and viewed in your home.
What type of payments do you accept?
We offer several payment options: Cash, M/C, Visa, Discover, Checks and Financing.
How long does a custom furniture order take for delivery?
While we have a number of products in the showroom as well as our warehouse we also offer custom upholstered, leather and wood home fashions. Home fashions that are custom made take precise craftsmanship and take approximately 6-10 weeks depending on the item and manufacturer. Your designer will provide you with a timeline prior to ordering and will follow up with the progress of your piece.
How long does a custom window fashions order take for installation?
Your custom window fashions will take from 3-8 weeks depending on the product.
Blinds: 3-4 weeks
Montgomery’s Custom Drapery: 8 weeks
Can I find your products in other stores?
While a number of our products are one-of-a-kind or curated by our team there are also a number that are available by other retailers. We know that you have many options and may be able to find the same product at other retailers we hope that you will choose Montgomery’s because of our whole-home experience. Our guarantee to you brings you more than a place to purchase your piece, but a team of dedicated individuals ready to offer you a positive experience in your home fashions purchases.
Who do I contact if I'm having problems on your website?
For the best experience on our site, we recommend using the most recent version of Google Chrome or your iOS/Android mobile device.
If you’re still having problems please contact Cory Ann Ellis at marketing at montgomerys.com
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