Protection Plan

Relax and enjoy your new furniture! 

We’ve got you covered. You invest a lot of time and money to find the right furniture for your home, so don’t let an accident ruin your invest. A Protection 1st Plan will help protect your investment, so you don’t have to worry. We are a Protection 1st by Montage dealer.

To purchase a protection plan, simply add it to your cart during checkout. Purchasing a Maximum Protection plan will qualify you for FREE local delivery! 

We want you to feel confident in your protection purchase, so if you are claim-free at the end of 5 years, we will apply half of the cost you paid for protection to your account. 

How the Protection First Plan Works

If the unexpected happens and you have a mishap, submit a claim within thirty (30) days of noticing the problem (Fourteen (14) days for the Area Rug Protection Plan). Have your receipt and protection plan number ready when you call. You can also submit a claim online. If a technician is needed, we will dispatch a certified, insured technician to perform the work in your home. If we cannot help with the problem, we’ll replace the item at its original value at no cost to you. 

Maximum Complete Protection Plan Coverage - 5 Years

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels or springs
– Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
– Seam separation
– Fading from the sun 

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into fabric
– Punctures, rips or burns
– Liquid marks or rings
– Household heat marks
– Damage cause by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels or springs
– Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
– Seam separation
– Fading from the sun 

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into leather or vinyl
– Punctures, rips or burns
– Liquid marks or rings
– Household heat marks
– Damage cause by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels or springs
– Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
– Fading from the sun 
– Lifting or incident-specific chipping of veneers or laminates exposing the substrate
– Warping
– Loss of silvering on mirrors

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into fabric, leather or vinyl
– Punctures, rips or burns
– Liquid marks or rings
– Household heat marks
– Damage cause by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY
– Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
– Checking, cracking, bubbling or peeling of finish cause by a specific incident
– Glass or mirror chipping, breakage or scratches

Outdoor Advantage Plan Coverage - 5 Years

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin and other solid surface furniture as a result of:

– Breakage of frames, panels or springs
– Breakage of seating suspension
– Breakage of swivel, reclining, rocking, tilting or height adjustment mechanisms 

A Specific Post-Delivery Incident which occurs during normal residential use resulting in accidental damage, including:

– All stain types including dye bleed and dye transfer onto or into upholstery fabric or vinyl
– Punctures, rips or burns
– Liquid marks or rings
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin and other solid surface furniture as a result of:

– Breakage of frames, panels or springs
– Breakage of swivel, reclining, rocking, tilting or height adjustment mechanisms 

A Specific Post-Delivery Incident which occurs during normal residential use resulting in accidental damage, including:

– All stain types including dye bleed and dye transfer onto or into upholstery fabric or vinyl
– Punctures, rips or burns
– Liquid marks or rings
– Glass or mirror chipping, breakage or scratches
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin and other solid surface furniture as a result of:

– Failure of lighting integrated into umbrellas by the manufacturer
– Breakage of umbrella rips and operational failure or structural failure of the arc umbrella mechanisms

Area Rug Protection Coverage

Damage:

– Loss of tufts
– Rips and cuts
– Burns
– Loose or unattached fringe
– Unraveling edges

Stains:

– All stains 
– Dye transfer