Product Care Tips
Here are some important product care tips to ensure your purchases last and continue looking great for years:
Move furniture occasionally to ensure even wear and to reduce the chance of sun fading.
Rotate cushions and ottomans frequently
Keep furniture away from direct sun.
Remember that pets are hard on fabrics and body oils and stains from accidents are difficult to remove.
Vacuum frequently using the drapery/upholstery attachment.
Keep upholstery away from heat registers whenever possible.
To clean liquid spills or surface soil:
BLOT – Don’t Rub!
Use a clean, white, absorbent 100% cotton cloth
Never use a colored rag or paper!
Never use cleaning solutions or hot water without consulting a professional cleaning service.
Dust frequently with a dry or barely damp soft, clean cloth.
Do not use silicone based polishes.
Clean up spills right away. Use blotting action rather than wiping action.
Use coasters and placemats when necessary.
Avoid placing furniture in direct sun.
Maintain even humidity throughout your home.
Keep your furniture away from heat registers, radiators and air conditioning units.
Place felt pads on all accessories to protect the surface from scratching.
Use table pads and table cloths with hot dishes.
When moving objects, lift and place them. Do not drag them across the surface.
Use a pad under your paper when writing or using a ball point pen.
Consult a professional to make any repairs.
Do not place leather furniture in direct sunlight or next to heat registers.
Avoid placing printed materials on leather. Ink can transfer and leave a stain.
Use a clean white cloth to dust every week or two to prevent the buildup of regular household soil.
For basic cleaning, use a damp, soft white cloth to wipe the leather surface clean.
Use a dry cloth to absorb oil. Do not use soap or water to clean oil stains.
It is suggested that your leather furniture is cleaned every 5-6 months using a mild leather cleaner.
After cleaning, apply a protective leather cream to keep it soft and supple.
Use a high quality rug mat.
Slight color variations are common in handmade rugs.
Wool rugs will shed, however this will subside over time.
Vacuum regularly with out a beater bar. You may also use a broom or manual sweeper.
Refrain from vacuuming the edges of the rug.
Clean spills immediately by blotting and not rubbing.
Do not use bleach or solvents.
Refer to your guidelines as each type of fiber may have special requirements.
Sweep, dust, vacuum, or wipe down your tile regularly to remove the accumulation of dirt and grit.
Use a damp mop or steam mop at least once a week on tile floors.
Do not leave excess water standing on the tile.
Do not use harsh detergent or soap.
Do not use cleaners that contain acids, vinegar, chlorine, or ammonia. These can cause damage and discolor the grout or surface.
Vacuum frequently, especially in high traffic areas
Use mats at doorways to capture a majority of the soil
Promptly attend to spots and stains
Periodically clean with a hot water extraction (steam cleaning) method
Use a soft cloth to blot spills and stains as soon as they happen.
Use entry mats to capture the majority of the soil.
Use floor protectors on your furniture feet and under rolling chairs.
Do not allow liquids to stand on your hardwood floor.
Do not use scouring pads or abrasive cleaners.
Do not use oil-based, wax, polish or ammoniated products.
Do not use a buffing machine.
Do not wash or wet-mop the floor with soap, water, oil-soap detergent or other liquid cleaning material.
Select the correct foundation to support your mattress.
Rotate your mattress from head to toe unless your manufacturer states otherwise.
Discourage jumping on beds.
Use mattress protectors/pads.
Regularly vacuum using the upholstery brush.
Let your new mattress breathe before placing the sheets on it.
Never bend your mattress, carry it upright when moving.
Regularly dust with non-magnetic cleaners, a can of compressed air, or a hair dryer.
Vacuum gently if your product allows.
If spot cleaning allows, use a mild detergent with no additives or abrasives and a clean white cloth.