Product Protection Plans

Relax and enjoy your new furniture!

We’ve got you covered. You invested a lot of time and money to find the right furniture for your home, so don’t let an accident ruin your investment. A Protection 1st Plan protects your merchandise, so you don’t have to worry. We are a Protection 1st by Montage dealer.

To purchase a protection plan while shopping online, add it to your cart during checkout. Purchasing the protection plan will discount your delivery by 50%.

We want you to feel confident in your protection purchase, so if you are claim-free at the end of 5 years, we will apply half of the cost you paid for protection to your account.

Protection plans start at $159.99.

How the Protection First Plan Works

If the unexpected happens and you have a mishap, submit a claim within thirty (30) days of noticing the problem (Fourteen (14) days for the Area Rug Protection Plan). Have your receipt and protection plan number ready when you call. You can also submit a claim online. If a technician is needed, we will dispatch a certified, insured technician to perform the work in your home. If we cannot help with the problem, we’ll replace the item at its original value at no cost to you. 

Maximum Complete Protection Plan Coverage - 5 Years

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels, or springs
– Breakage of a sleeper, recliner, lifting, heating, and/or vibrating mechanisms
– Seam separation
– Fading from the sun 

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into the fabric
– Punctures, rips, or burns
– Liquid marks or rings
– Household heat marks
– Damage caused by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels, or springs
– Breakage of the sleeper, recliner, lifting, heating, and/or vibrating mechanisms
– Seam separation
– Fading from the sun 

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into leather or vinyl
– Punctures, rips, or burns
– Liquid marks or rings
– Household heat marks
– Damage caused by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns as a result of:

– Breakage of frames, panels, or springs
– Breakage of the sleeper, recliner, lifting, heating, and/or vibrating mechanisms
– Fading from the sun 
– Lifting or incident-specific chipping of veneers or laminates exposing the substrate
– Warping
– Loss of silvering on mirrors

Accidental Damage which occurs during normal residential use, including:

– All stain types, including dye bleed and dye transfer onto or into the fabric, leather, or vinyl
– Punctures, rips, or burns
– Liquid marks or rings
– Household heat marks
– Damage caused by nail polish remover
– Pet damage – SINGLE INCIDENT ONLY
– Gouges, dents, scratches, or chips that penetrate the finish exposing the substrate
– Checking, cracking, bubbling, or peeling of the finish caused by a specific incident
– Glass or mirror chipping, breakage, or scratches

Outdoor Advantage Plan Coverage - 5 Years

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin, and other solid surface furniture as a result of:

– Breakage of frames, panels, or springs
– Breakage of seating suspension
– Breakage of swivel, reclining, rocking, tilting, or height adjustment mechanisms 

A Specific Post-Delivery Incident which occurs during normal residential use resulting in accidental damage, including:

– All stain types, including dye bleed and dye transfer onto or into upholstery fabric or vinyl
– Punctures, rips, or burns
– Liquid marks or rings
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin, and other solid surface furniture as a result of:

– Breakage of frames, panels, or springs
– Breakage of swivel, reclining, rocking, tilting, or height adjustment mechanisms 

A Specific Post-Delivery Incident which occurs during normal residential use resulting in accidental damage, including:

– All stain types, including dye bleed and dye transfer onto or into upholstery fabric or vinyl
– Punctures, rips, or burns
– Liquid marks or rings
– Glass or mirror chipping, breakage, or scratches
– Pet damage – SINGLE INCIDENT ONLY

Mechanical and Structural Breakdowns to fabric or vinyl upholstered areas, wicker, plastic/resin, and other solid surface furniture as a result of:

– Failure of lighting integrated into umbrellas by the manufacturer
– Breakage of umbrella rips and operational failure or structural failure of the arc umbrella mechanisms

Area Rug Protection Coverage

Damage:

– Loss of tufts
– Rips and cuts
– Burns
– Loose or unattached fringe
– Unraveling edges

Stains:

– All stains 
– Dye transfer